Terms & Conditions

Effective Date: 01 October 2025

Welcome to Onya.sg. By using our website, you agree to the following terms and conditions. Please read them carefully before browsing or making a purchase.

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1. Use of Our Website

• By using this site, you confirm that you are at least 18 years old or have permission from a parent/guardian.

• You agree not to misuse this website or engage in any illegal activity.

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2. Products and Orders

• All products sold on Onya.sg are 100% authentic and sourced from trusted local and overseas suppliers.

• We are not affiliated with or endorsed by the brands listed on our site unless stated otherwise.

• Product prices, availability, and descriptions may change at any time without notice.

• We reserve the right to cancel or refuse any order for any reason (e.g. payment issues, stock errors).

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3. Payment

• Payments must be made in full before an order is processed.

• We use secure third-party payment providers and do not store any credit card information.

• All prices are in SGD unless otherwise noted.

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4. Shipping & Delivery

• Orders are shipped within Singapore. Estimated delivery times are provided but may vary.

• We are not responsible for shipping delays caused by courier services or external factors.

• Please ensure your address is correct; we are not liable for packages lost due to incorrect information.

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5. Returns & Refunds

• All sales are final unless the item received is damaged, defective, or incorrect.

• Requests for returns or exchanges must be made within 7 days of receiving your order.

• Items must be returned in their original, unused condition.

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6. Intellectual Property

Unless otherwise stated, Onya.sg does not claim ownership of third-party product images, logos, or brand names displayed on this website.
All trademarks and images belong to their respective owners and are used only for identification and informational purposes.
If you are a rights holder and believe your content has been used improperly, please contact us.

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7. Disclaimer

Onya.sg is not affiliated with, endorsed by, or an official retailer of any brands shown on this website unless clearly stated.
All products are authentic and sourced through local or overseas suppliers, not through official brand distributors.

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8. Limitation of Liability

We do our best to ensure accurate product information and smooth service. However, Onya.sg will not be held liable for:

• Any indirect or accidental damages,

• Product misuse,

• Or losses resulting from delays, errors, or website downtime.

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This Website Operates in Singapore

This website is operated in Singapore. All transactions and services are managed from Singapore.